Welcome to Stanlty Shop, where we blend the precision of premium baking with the artistry of designer wallpapers to create your perfect shopping experience. These Terms and Conditions outline the rules for using our website and purchasing our carefully curated products.

1. Acceptance of Terms

By accessing and using Stanlty Shop (www.stanltyshop.com), you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws. If you disagree with any part, please refrain from using our website.

2. User Obligations and Responsibilities

2.1 Account Creation

When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website’s functionality
  • Submit false or misleading information
  • Resell products purchased from our website

3. Product and Service Description

3.1 Product Range

Stanlty Shop offers carefully selected products including:

  • Premium baking ingredients and kitchen appliances
  • Designer wallpapers (animal, brick, wood & effects patterns)
  • Specialty chocolates and confectionery
  • Quality car care and maintenance products
  • Home essentials and air care solutions

3.2 Product Information

We strive for accuracy in product descriptions, images, and pricing. However, slight variations may occur. If you receive a product that significantly differs from its description, please contact us immediately.

3.3 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Orders and Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation and dispatch notification with tracking information.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your payment card details.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices and correct pricing errors.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: £12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: Available for orders over £50 via EMS (15-25 business days after dispatch)

Delivery times may vary by destination (excluding Asia and certain remote regions).

5.2 Delivery Issues

If your order doesn’t arrive within the estimated timeframe or arrives damaged, please contact us within 3 days of delivery with photos of the issue.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery, provided items are unopened/unused in their original packaging with all tags and accessories.

6.2 Non-Returnable Items

For hygiene and quality reasons, we cannot accept returns on:

  • Opened or used food items (baking ingredients, chocolates, biscuits & crackers)
  • Personal care products (air fresheners, car care liquids)
  • Custom-cut wallpaper (brick, wood & effects wallpaper, animal wallpaper)
  • Opened adhesives & tapes

6.3 Return Process

To initiate a return:

  1. Contact our customer care at [email protected] within 15 days
  2. Receive return authorization and instructions
  3. Package items securely in original packaging
  4. Ship the return (customer responsible for shipping costs unless our error)

6.4 Refunds

Refunds are processed within 5 business days of receiving your return. Credit/debit card refunds may take 5-10 business days to appear on your statement; PayPal refunds typically process in 3-5 business days.

7. Intellectual Property

All content on Stanlty Shop, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

Stanlty Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Inaccuracies in product information provided by manufacturers

Our total liability for any claim related to your use of the website or products shall not exceed the purchase price of the product in question.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use constitutes acceptance of the revised Terms.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Postal: 97 Buckingham Palace Rd, Westminster, GB CH4J 6LG
Response time: Within 2 business days

Thank you for choosing Stanlty Shop – where we value your satisfaction as much as we value quality in our home essentials, car care products, and delicious chocolates.